Patients

Patient Information

Patient Information

HOW TO MAKE AN APPOINTMENT

Booking an Appointment
Many imaging procedures, such as CT scans and ultrasounds, require an appointment, which can be scheduled by calling any of our clinics. Simple X-Rays, like chest X-Rays, generally do not need an appointment, but some specialised scans may. If you’re uncertain, feel free to contact us for clarification.

We understand that undergoing medical imaging can be stressful, so our team is committed to arranging your appointments as quickly and conveniently as possible. Pre-examination instructions will be provided when you book your appointment.

What to Bring to Your Appointment

  1. Request/Referral from your doctor: This is a medicolegal requirement and essential for processing Medicare rebates.
  2. Previous reports or images: Any prior imaging or related reports for comparison.
  3. Medicare card: Required for Medicare rebate processing.
  4. Concession cards: Including Health Care, Pension, or DVA cards, if applicable.
  5. WorkCover details: For work-related injuries, please bring your employer’s insurance information and claim number.

Note: Truescan Radiology accepts all valid referral forms

ARRIVAL

Please arrive 15 minutes before your scheduled appointment to allow time for completing registration and other necessary forms. Make sure to bring your referral form and any relevant previous imaging or reports.

PAYMENT/BILLING POLICY

Truescan Radiology offers bulk billing for most Medicare-eligible services. Please speak with our reception staff for further details.

Healthcare Information for Patients, Visitors and Carers