Contact & Feedback

Customer Care Team

How to Find Us

59 Hill Street
Cabramatta NSW 2166

Tel: (02) 9726 2299
Fax: (02) 9726 2399
E (Reception) help@truescan.com.au

Open Monday to Friday 8:00am – 5:30pm
Saturday: 8:00am to 1:00pm
Sunday and Public Holidays: Closed

Please do not communicate via email or leave a telephone message if your contact is regarding an urgent problem or emergency. For emergencies ring 000. Emails are not accessed outside of business hours therefore patients are advised not to communicate regarding an urgent problem or emergency via email for this reason.

The team at TrueScan Radiology welcomes your views on your experience while visiting our rooms. If you wish to provide feedback please do so via e-mail or in writing to the undermentioned.   If you are not happy with any aspect of your care whilst visiting TrueScan Radiology, we would like to hear about it so that we may improve our services and respond to your concerns.

Feedback and/or concerns

We suggest the following options for you to raise your concerns:

  • In the first instance, you may contact the Operations Manager, Vini Peris, on 0434 312 007
  • You can be directed to the practice doctor you consulted to discuss your concerns if it is regarding your health care.
  • We will follow up with you regarding this but will require your name and email address.
  • Complete a TrueScan Radiology Feedback Form and submit it to the Operations Manager, Vini Peris, on vperis@carlislehealth.com.au or post to 59 Hill Street, Cabramatta NSW 2166

We appreciate your time in sharing your feedback/concerns and will be in touch with you shortly.